[et_pb_section bb_built="1" _builder_version="4.16" _module_preset="default" custom_padding="0px||0px|||" global_colors_info="{}" theme_builder_area="post_content"][et_pb_row _builder_version="4.16" _module_preset="default" custom_padding="0px|||||" global_colors_info="{}" theme_builder_area="post_content"][et_pb_column type="4_4" _builder_version="4.16" _module_preset="default" global_colors_info="{}" theme_builder_area="post_content"][et_pb_text _builder_version="4.17.0" _module_preset="default" hover_enabled="0" global_colors_info="{}" theme_builder_area="post_content" sticky_enabled="0"] A Collection of Best Practices for Communicating During Core Processing System Conversion. [/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure="2_5,3_5" use_custom_gutter="on" gutter_width="1" make_equal="on"…

Keeping account holders well informed during a core conversion is top priority. They need to know details about the conversion and how it will affect their account(s). Now, the question becomes, should you send letters, emails, or both? Letters vs…

The core conversion date has been set. The impacted services and temporary business hours are written down. Now, it’s time to inform your account holders about the big change. There are two main categories of communication during a core conversion…